Job Description

Job Summary

Serves as a crucial member within a dynamic cross-functional team. Provides logistical and warehousing solutions for assigned teams ensuring timely, compliant, and cost-effective fulfillment. Coordinates domestic transport and ocean freight logistics. Ensures compliance with all international requirements and regulations, including shipping requirements, appropriate warehousing facilities, documentation, registration processes, etc.

Key Responsibilities

• Responsible for international shipping operations, including vessel procurement, freight forwarding, and schedule coordination with warehouses and customers.
• Verifies correct product placement in warehouses to meet customer expectations
• Directs and ensures compliance with country-specific shipping requirements and regulations, including ensuring appropriate warehousing facilities are utilized.
• Reviews, approves and coordinates all international documentation, facilitating corrections and submission to relevant customers and/or governing bodies.
• Coordinates in country registrations and documents providing the necessary information to the customer and governing bodies to ensure a smooth regulatory and registration process to ship products to various countries around the world.
• Partners with leadership to keep up to date on the most recent international trade policies though the correct platforms to ensure product eligibility for export shipments.
• Oversee international customer orders with production, date coding and labeling requirements.
• Collaborates with Supply Chain to source all products for international shipments.
• Tracks international orders from shipment to final delivery, providing real-time status updates to customers and internal teams.
• Liaises with Customer Service Representatives (CSR’s) and required departments to anticipate and communicate changes in weekly and monthly shipments.
• Compiles and helps design monthly customer satisfaction reports to inform leadership of successes and areas for improvement.
• Reviews international charges and business costs, learning to focus on optimizing costs with domestic and international shipping partners.
• Facilitates quarterly planning meetings to align cross-functionally for customer success and cost control.
• Participates in the annual whole bird planning to ensure warehouses are prepared for success based on destination country requirements, including USDA inspection needs, and document processing times.

Minimum Qualifications (Educations & Experience)

• High School diploma, GED or equivalent
• 1+ years of relevant experience or the knowledge, skills, and abilities to succeed in the role

Knowledge, Skills, and Abilities

Butterball Core Competencies

Caring about people, valuing contributions, and empowering to succeed is the Butterball Way. We recognize the value that different perspectives and cultures bring to Butterball and seek to create an environment where everyone can thrive. Everyone has a seat at the table and is expected to embody our core competencies:

• Safety First: We put safety first. The health, safety, and well-being of our people, products, and turkeys is everyone's responsibility and everyone's jobs.

• Integrity: We trust each other to do the right thing. We act with integrity and gain the confidence and trust of others through honesty, respect, and authenticity.

• Stewardship: We take care of what matters. We are accountable to our commitments and take responsibility for the well-being of our teams, our quality, our customers, our business, our brand, and our communities. We are always answerable for our actions and those we lead.

• Enthusiastic Attitudes : We create a climate where everyone feels they belong and can be engaged, every day. Where our people are enthusiastic and motivated to do their best and work together to make great things happen.

• Continuous Improvement: We are committed to continuous improvement. We challenge ourselves and our company to constantly learn, develop, grow, improve, and innovate.

Essential Knowledge, Skills, and Abilities

• Good understanding of specific country requirements for value-added services and shipments.
• Working knowledge of labeling regulations and production date intricacies.
• Business acumen with a basic understanding of financial data and interpreting profit & loss statements.
• Solid written/verbal communication, collaborate, and interpersonal skills with the ability to support and optimize international operations seamlessly.
• Ability to cultivate and maintain working relationships with multi-cultural clients and partners at all levels within the organization while delivering the highest level of customer service.
• Excellent customer services skills with the ability to respond urgently to address client matters, questions, and concerns.
• Ability to evaluate multi-sourced data to derive actionable insights.
• Ability to use sound judgement and meticulous attention to details.
• Good project management, problem-solving and organizational skills with the ability to thrive in a fast-paced environment.
• Ability to provide discretion in handling confidential information, both internally and externally.
• Proficiency in Microsoft Suites (Word, Excel, PowerPoint, Teams, Outlook, etc.) SAP or other ERP (enterprise resource planning) systems.

Preferred Knowledge, Skills, and Abilities

• Bachelor's degree in relevant field or equivalent

Physical Demands

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.

Working Conditions & Travel Requirements

• Work will be performed in a variety of conditions; a climate-controlled office environment; and in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions. This position requires the individual to wear and work in a personal protective equipment while in the manufacturing environment.
• The noise level of the office environment is usually moderate; the noise level in the manufacturing environment may exceed 85DBA and require hearing protection.
• Travel may be required up to 15% of the time.

Disclaimer The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer. Butterball, LLC is an equal opportunity employer and is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

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