Customer Service Representative Job at Leeds Professional Resources, Brandon, FL

SWZrQTJmaFhEYy9vSDNTSnpyaEpZYUp3SWc9PQ==
  • Leeds Professional Resources
  • Brandon, FL

Job Description

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Pay $18/HR (Monday-Friday Day Shift)

Work Environment: In-office training for about 2-3 weeks. After successful training this position will become work from home.

Additional Info:

  • Must have reliable transportation and home internet access

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Excellent communication skills and Microsoft Office Suite

Job Tags

Work at office, Day shift, Monday to Friday,

Similar Jobs

Medical Services of America

Registered Nurse Home Health Job at Medical Services of America

 ...Medi Home Health , a division of Medical Services of America, Inc., currently seeks experienced Full-Time Registered Nurse for our Home Health patients in Greensboro (Guildford) NC. Provides services requiring substantial and specialized nursing skill, in accordance... 

Insight Global

Customer Service Representative Job at Insight Global

 ...written and verbal communication skills Day to Day: ~ This is a huge opportunity to get your foot in the door with a large fortune 500 company. The associate will have the potential opportunity to eventually grow with the operations, finance, or marketing... 

Powerwell

TIG & MIG Welder Job at Powerwell

 ...will work in coordination with the shop supervisor and other senior management to ensure that all manufacturing equipment is fit and welded to the specifications of each job and meets outlined requirements. They will work closely with other team members to meet company... 

Dunhill Professional Search & Government Solutions

Customer Service Representative Job at Dunhill Professional Search & Government Solutions

 ...Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services...  ...to providing quality service. Ability to foster a good working relationship and rapport with customers. Keen attention to detail... 

Garment Decor

Promo, Screen Printing & Embroidery Sales - Work Remotely Job at Garment Decor

 ...Position: Outbound Sales Representative Location: Remote Hours: Flexible What Were Looking For: A thorough understanding of promo, screen printing, and embroidery decoration methods A sales rep with their own book of business that is looking for improved...