Job Description

SUMMARY:

The Front Desk Receptionist is a contract position responsible for greeting visitors, answering main and Customer Support phone lines, and coordinating key front-desk and facility logistics. This role ensures a professional, welcoming environment for all customers, vendors, and internal staff while supporting conference room scheduling, pool vehicle reservations, and overflow support for the Phone Coordination team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Answer switchboard and 888 calls and route to the appropriate contact.

· Greet and assist corporate visitors, including customers, vendors, and contractors.

· Schedule marketing, project, and training rooms based on class or meeting size.

· Issue visitor, contractor, and vendor identification badges and maintain digital sign-in records.

· Schedule pool cars for employee use and log vehicle usage and maintenance.

· Prepare welcome packets for new employees.

· Order flowers for employees as appropriate.

· Perform clerical and administrative duties as directed.

· Monitor Service and Parts Support Outlook mailboxes and

· Provide support to Phone Coordinators during high-volume periods.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

· Strong customer service and interpersonal skills.

· Proficient in Microsoft Office Suite.

· Effective verbal and written communication.

· Punctual, dependable, and professional demeanor.

· Ability to adapt to changing priorities and maintain a welcoming presence.

EDUCATION AND/OR EXPERIENCE:

High school diploma or GED required.

Previous receptionist or switchboard experience is helpful.

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